Trusted By Brands Like
Why Brands Choose Elysend
Retention isn't a side project for us. It's the whole job.
You'll Never Chase Us For An Update
Every message gets a same-day reply, and every request gets slotted into your account's actual timeline | not a queue we get to whenever. If your priorities shift mid-month, ours do too.
A Production Line Built For Volume
Our team ships well over 100 flows and campaigns a week across a wide mix of ecommerce categories | enough repetition to know exactly which layouts, subject lines, and send times actually convert.
Every Call Gets Made With Data
We run and review tests weekly, not quarterly, so nothing sits on a hunch for long. Combined with years of account history to pull from, that means faster, more confident optimisation.
How We Work
Step 01
Account Audit & Onboarding
We dig into your existing send history and list data first, so the plan we hand you comes with real KPI targets and realistic timelines | not guesses.
Step 02
Flow & Campaign Build-Out
Most agencies build flows first and campaigns later. We run both tracks at once, which is a big part of why accounts see movement in weeks, not months.
Step 03
Testing & Optimisation
With a solid baseline in place, we keep the content pipeline moving and split-test flows continuously, so performance keeps climbing instead of plateauing.
Step 04
Long-Term Retention Strategy
We track the big-picture numbers too | LTV, repeat purchase rate, churn | not just opens and clicks. That's the difference between a flows vendor and an actual retention partner.
Our Services
Book Your Intro Call
Testimonials
What other clients have to say about working with Elysend
Frequently Asked Questions
Still have questions?
Let's talk it through
No agency can honestly promise a specific revenue number | too much of that depends on your product, list size, and offer. What we do guarantee is our process, how fast we move, and that every decision gets made with your account's long-term growth in mind.
For almost any ecommerce brand, yes | you already own that audience, which puts you ahead of any paid channel. What changes brand to brand is the strategy, which is exactly why every engagement starts with a full audit before we build anything.
No | everything runs month-to-month. We keep earning the work through results every month, not through a contract that locks you in regardless of performance.
You'll get a clear weekly breakdown of opens, clicks, conversions, and revenue attributed to every flow and campaign | no guessing at how the account is doing between reports.
A dedicated team. Every strategist, copywriter, and designer working on your account is in-house, trained on our process, and focused specifically on DTC ecommerce | not a rotating cast of outsourced generalists.
Email campaigns, flow builds, SMS marketing, copywriting, and design | all under one roof. Most clients start with a full flow and campaign build-out, then add SMS once the email side is dialed in.
We're a Shopify Platinum Partner and Klaviyo K-Partner (Gold tier), and our team ships well over 100 flows and campaigns a week across a wide mix of ecommerce categories | that volume is what lets us spot what actually converts instead of guessing.
Yes | everything we do is managed remotely, so your location doesn't change how the account runs. We work with ecommerce brands wherever they're based.
Book a free call and we'll look at your current send history together | honestly, not as a sales pitch. We work across wellness, beauty, CBD, fashion, food & beverage, fitness, supplements, pet, and kids' categories, so there's a good chance we've seen a brand like yours before.
Book your intro call
Thirty minutes, no pitch deck. We'll look at your account together and tell you what we'd do first.
